A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.
Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).
Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.
Installing the latest product and/or app updates ensures you experience the latest features and stability enhancements. Find out how to check the version of your product.
A computer remembers Bluetooth devices that were previously connected so it can quickly and easily reconnect to them. Removing this device memory forgets all currently stored devices and allows you to start a new list by connecting only the devices you want remembered.
Computers have their own volume control. Learn how to set the volume level of a computer for use with your Bose system.
Your Bluetooth®-enabled mobile or audio devices can easily connect to your product via NFC (Near-Field Communication). Learn how to pair Bluetooth devices to your product.
You can simultaneously play from two compatible speakers by using either Party mode (both speakers play in unison) or Stereo mode (both speakers play as a stereo pair: one as the left speaker; one as the right). These modes are useful, for example, to cover a larger listening area or to hear greater left and right audio separation.
Your product remembers the last several Bluetooth devices it was paired to so that it can quickly and automatically reconnect to them. This is useful if your product connects to a different device when you turn it on, or if you just want to switch to a different device.
Multi-point is a feature that allows your product to connect to more than one Bluetooth device. This is useful to switch between two smartphones without disconnecting and reconnecting each time.
Find out how to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.
Computers let you select where you want sound play from, like a Bluetooth® speaker, headphones, internal computer speakers, or another connected audio device. Find out how to select the audio output device you want to hear.
A computer can show a list of Bluetooth devices that were previously paired and stored to memory. This memory helps the computer quickly reconnect to remembered devices.
If you own more than one Bose Bluetooth speaker or headphones, find information about connecting them together.
Find out how to use the Bose app to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.
Your Amazon Alexa device can pair to your Bose speaker via Bluetooth. This lets you use your Alexa device as you normally would while hearing it through your Bose speaker.
The free Bose Connect app lets you access additional product features and easily adjust product settings from your mobile device. Find out which products work with the app and how to get it.
Your Bluetooth®-enabled mobile or audio devices can easily connect to your product via NFC (Near-Field Communication). Learn how to pair Bluetooth devices to your product.
You can simultaneously play from two compatible speakers by using either Party mode (both speakers play in unison) or Stereo mode (both speakers play as a stereo pair: one as the left speaker; one as the right). These modes are useful, for example, to cover a larger listening area or to hear greater left and right audio separation.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
You can give your Bose product a different name. This can be helpful, for example, to identify your product when multiple Bluetooth® products are listed in an app or device menu.
If you have an Apple iOS device, you can close your My Bose account from the Bose app (this option is not available for Android devices). Closing your account will delete your entire My Bose account. You will not be able to access any Bose services or applications where you sign in with that account. This includes the SoundTouch app, the Bose Connect app, and the Bose app for smart soundbars and speakers. You may also lose some features of your Bose products that require these services or applications.
The Bose Connect app lets you access product settings and advanced features from your mobile device. This allows quick, convenient, intuitive access to product features.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
The audible voice prompts that your system announce (e.g. battery status and connection prompts) can be turned on or off, depending on your preference.
Find out how to select or unsubscribe from communications you receive from Bose, like emails and app notifications.
Find out how to check the battery level of your product using the product lights or the Bose app, if applicable.
Your product is equppied with battery protection mode which preserves battery power when the system is unplugged and unused for a certain amount of time. We'll show you how it works and how to take it out of battery protection mode.
This article outlines software and firmware release dates. It includes release features and bug fixes.
If looking to use a power inverter with your product, note the following:
You can use the Bose product update at btu.Bose.com to update compatible Bose products. This web-based updater is an easy way to keep your product up-to-date with the latest features and improvements. Find out which computers and web browsers are compatible with the updater.
Find out what the LED indicator light on your product tells you about the status of your product.
Some Bose products carry a certified “Ingress Protection” rating which indicates the product will prevent certain levels of liquid from entering the housing if exposed. The following is a guideline on what these ratings mean and how you should use the product when it comes to liquids and dust.
The automatic power off setting lets your product automatically turn off and enter standby if it is not in use for a period of time. This is useful, for example, to conserve power in case your product is accidentally left powered on.