Resetting your Bluetooth® headphones can help fix minor issues, such as a poor connection, sound issues and streaming performance.
Follow these steps to reset the headphones:
Resetting your headphones
Applies to:
- SoundSport Pulse wireless headphones
- QuietControl 30 wireless headphones
- Bose Hearphones
- Custom QuietComfort® 35 wireless headphones
- QuietComfort 35 wireless headphones II
- QuietComfort 35 wireless headphones I
- SoundLink® around-ear headphones
- SoundLink® on-ear wireless headphones
- Custom QuietComfort 35 wireless headphones II
- Turn the headphones off and wait 30 seconds
- Plug the headphones into a USB power supply via a USB cable and wait 5 seconds. (Power supply needs to be plugged into a working outlet)
- Unplug the USB cable from the headphones and wait 1 minute
- Turn the headphones on and test if they work properly
Note: Performing this reset does not clear the pairing list on your headphones.