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Bose QuietComfort Earbuds Bose Noise Cancelling Headphones 700 Bose QuietComfort® 45 headphones Bose Smart Soundbar 900 Bose Sport Earbuds

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SoundLink® on-ear Bluetooth® headphones

Sold from 2014 – 2018

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Cannot use product with Siri

If you are unable to use your product with the Siri voice assistant from Apple, try the following:

On the Bluetooth® device, remove all instances of your Bose product in the Bluetooth menu. Then, try connecting again.

In the Bluetooth menu of the Bluetooth device, you'll find a list of Bluetooth products that have been previously connected. Your Bose product might show up one or more times in the list (i.e. it might be listed a second time with "LE-" in the name). Select any entry for your product and remove it by selecting Forget, Unpair, Delete or something similar. After, try connecting again. For more information, see Connecting a Bluetooth device.

Try connecting a different Bluetooth® device.

If your Bose product can connect to another device, Bluetooth functionality is working. In cases like this, the issue could be with the first device or its settings.
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