Cannot seek or scan to radio stations

Be careful to press the correct button or combination of buttons to activate a desired command. If the wrong button is pressed, or if multiple buttons are incorrectly pressed, the system will not respond properly. For instructions on seeking or scanning radio stations, see Tuning to a radio station.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service