"No Signal from Control Console" message displayed on PMCIII

A reset is used to correct occasional product issues. It is not something that a product should require repeatedly. For more information, see Resetting your product.

In case the battery or batteries in your remote are low or have no power, replace them. Alkaline batteries are recommended over rechargeable batteries, which might output lower voltage. (Note: Battery testers are not always reliable since they might detect power but not indicate if there is adequate power for the remote.)

In order for the system to receive commands from an expansion remote, the antenna supplied with the expansion remote must be connected to the Homewide Antenna jack on the rear panel of the control console.

Before connecting the antenna, visually inspect the cable and the connector. If the cable or connector shows any sign of damage, replace the antenna. After ensuring the antenna is connected to the Homewide Antenna, extend the 10-foot (3-meter) antenna portion of the 30-foot (9-meter) cable away from other cords and cables—specifically power cords as they can create interference which reduces remote performance.

Electronics can pick up interference from other electronics connected to the same power circuit or connected within close proximity of your control console. Try disconnecting the power cord from any such nearby electronics (i.e. laptop/phone charger, TV, cable box, seasonal lights, microwave/appliance, Bluetooth devices, etc.). If the issue is resolved, try connecting the device or your product to a different power circuit or farther away.