Boxing Day Deals: Enjoy the festive season with up to 30% off. SHOP.
Stores Cart

Bose QuietComfort Headphones

Sold from 2023 – present

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Understanding LED indicator status lights and information

Find out what the LED indicator light on your product tells you about the status of your product.

Understanding LED indicator status lights and information

Bluetooth Status

Indicator light Status
Blinking blue Ready to connect
Solid blue (10 seconds) Connected



Battery Status

Indicator light Battery level
Solid white Medium to full charge
Solid amber Low charge

 You can also check the battery level using the Bose Music app.



Charging Status

Indicator light Status
Blinks white 2 times Charging begins
Solid amber Charging
Solid white Full charge

Update or Error Status

Indicator light Status
Fast blinking white (10 seconds) Updating software (via USB)
Slow blinking white (30 to 60 seconds) Updating software (wirelessly)
Blinking amber and white Error - contact Bose customer service
Was this article helpful?
Submit
Thank you for your feedback!