Save an extra 10% on select Certified Refurbished products with coupon code EXTRA10. SHOP.
Stores Cart

Bose Smart Soundbar 300

Sold from 2020 – 2024

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Understanding LED indicator status lights and information

Find out what the LED indicator light on your product tells you about the status of your product.

Smart Soundbar LED status

 

Microphone LED (highlighted above on the left):

  Status Info
Off Microphone/voice assistant enabled
Red Microphone/voice assistant disabled

 

Light bar (highlighted above on the right):

  Color Status Info
White Pulsing System is rebooting
White Pulsing fast Connecting to a Bluetooth device or to a Wi-Fi network
White Slides to center, pulses twice Request confirmed (for system setting change)
White Single pulse Request confirmed
White Left side flashes Volume down command received. If volume button is held, the light stays lit while held
White Right side flashes Volume up command received. If volume button is held, the light stays lit while held
White Left side glows Audio muted
White Both sides glow Audio paused
White Slides to center, glows solid, pulses The voice assistant is listening when the light bar slides to the center and glows solid. If no request is made, the light flashes four times and fades, which signals the voice assistant is no longer listening
White Slides to center then to sides, pulses white The voice assistant is listening when the light bar slides to the center and glows solid. After a voice command is received, the light slides from the center to the sides while the assistant thinks, then pulses while the assistant is talking.
White Slides from sides to center continuously Voice assistant alarm is sounding
White Slides right to left Downloading system update
White Slides left to right Updating system
Blue Pulsing Ready to connect Bluetooth device
Yellow Pulsing Notification from voice assistant
Amber Flashes four times Source error. Refer to the Bose app for more information
Amber Solid Setup mode / ready to connect to Wi-Fi
Red Flashes four times Voice assistant and/or internet connection unavailable
Green Pulsing System ready for setup or entering Recovery mode
Red Solid System error. See Light bar is red for troubleshooting

Acoustimass 300 / Bass Module 700 LED Status Indicator States

The light on the lower rear of the bass module provides power and connection status information.

Bass Module 700 status indicator
  LED State Indicates
LED off Off Power-saving mode
LED Amber - Blinking Amber - Blinking Ready to pair
LED Amber - Solid, dim Amber - Solid, dim Disconnected from the soundbar or control console
LED white - Solid White - Solid Connected to soundbar or control console
LED White - Blinking White - Blinking Downloading system update
LED Red - Blinking Red - Blinking Firmware error
  Any other states Unknown error. Bass module requires service

Virtually Invisible 300 / Surround Speakers wireless receiver LED status:

Status indicator light

  Status Information
Blinking amber light Amber - Blinking Ready to pair
Solid amber light Amber - Solid, dim Disconnected from the soundbar or control console
Solid white light White - Solid Connected to soundbar or control console
White blinking light White - Blinking Downloading system update
Red blinking light Red - Blinking Firmware error
Was this article helpful?
Submit
Thank you for your feedback!