Understanding LED indicator status lights and information

Wi-Fi and SoundTouch indicator lights

	Status	Information
	White - Flashing alternately	Disconnect USB cable. These lights flash when the system has been updated via USB but the USB cable was not disconnected upon completion

Wi-Fi indicator light

	Status	Information
	Off	No power or Wi-Fi function disabled
	White - Blinking fast	Connecting to Wi-Fi while system is powered on
	White - Blinking fast, dim	Connecting to Wi-Fi while system is powered off
	White - Blinking	System/source muted
	White - Solid for 3 seconds, then double flash	Installing firmware update
	White - Solid	Connected to Wi-Fi while system is powered on
	White - Solid, dim	Connected to Wi-Fi while system is in power saving mode
	Amber - Blinking	Disconnected from Wi-Fi
	Amber - Solid	System in setup mode (broadcasting "Bose SoundTouch Wi-Fi Network")

TV indicator light

	Status	Information
	White - Solid	A connected source (i.e. TV, CBL/SAT, AUX) is selected
	Green - Solid	Dialogue mode is enabled for the selected connected source (i.e. TV, CBL/SAT, AUX)
	Green - Double blink	Persistent Dialogue mode is enabled for the selected connected source (i.e. TV, CBL/SAT, AUX) Note: Double blink occurs when persistent mode is enabled. Once enabled, the light remains solid green
	White - Blinking	System/source muted

SoundTouch indicator light

	Status	Information
	White - Blinking fast	Connecting to a SoundTouch source
	White - Solid	SoundTouch source is playing
	Amber - Solid	Station or library not found, request/general error or station/service is unavailable
	Amber - Double blink	Preset empty or music service's track skip limit reached Note: Double blink occurs when remote/app control is pressed. After, the light returns to its previous state
	Green - Solid	Dialogue mode is enabled for the SoundTouch source
	Green - Double blink	Persistent Dialogue mode is enabled for the SoundTouch source Note: Double blink occurs when persistent mode is enabled. Once enabled, the light remains solid green
	White - Blinking	System/source muted

Bluetooth indicator light

	Status	Information
	Blue - Blinking	System is in discoverable mode and ready to pair to a Bluetooth device
	White - Blinking fast	Bluetooth source is connecting
	White - Solid	Bluetooth source is connected
	White - Double blink	Bluetooth paired device memory cleared Note: Double blink occurs when 'clear' command is received. After clearing, the light flashes blue, indicating it is ready to pair a new Bluetooth device
	Green - Solid	Dialogue mode is enabled for the SoundTouch source
	Green - Double blink	Persistent Dialogue mode is enabled for the SoundTouch source Note: Double blink occurs when persistent mode is enabled. Once enabled, the light remains solid green

Connectivity indicator light

	Status	Information
	White - Blinking fast	Connecting
	White - Solid	Successful connection to bass module or surround speakers Note: This indicator glows for 30 seconds, then turns off
	Amber - Solid	Disconnection of bass module or surround speakers from the soundbar
	Amber - Blinking	Accessory wireless surround speakers are not detected. For more info, see Wireless rear speakers setup cannot complete

 

Microphone LED (highlighted above on the left):

	Status	Info
	Off	Microphone/voice assistant enabled
	Red	Microphone/voice assistant disabled

 

Light bar (highlighted above on the right):

	Color	Status	Info
	White	Pulsing	System is rebooting
	White	Pulsing fast	Connecting to a Bluetooth device or to a Wi-Fi network
	White	Slides to center, pulses twice	Request confirmed (for system setting change)
	White	Single pulse	Request confirmed
	White	Left side flashes	Volume down command received. If volume button is held, the light stays lit while held
	White	Right side flashes	Volume up command received. If volume button is held, the light stays lit while held
	White	Left side glows	Audio muted
	White	Both sides glow	Audio paused
	White	Slides to center, glows solid, pulses	The voice assistant is listening when the light bar slides to the center and glows solid. If no request is made, the light flashes four times and fades, which signals the voice assistant is no longer listening
	White	Slides to center then to sides, pulses white	The voice assistant is listening when the light bar slides to the center and glows solid. After a voice command is received, the light slides from the center to the sides while the assistant thinks, then pulses while the assistant is talking.
	White	Slides from sides to center continuously	Voice assistant alarm is sounding
	White	Slides right to left	Downloading system update
	White	Slides left to right	Updating system
	Blue	Pulsing	Ready to connect Bluetooth device
	Yellow	Pulsing	Notification from voice assistant
	Amber	Flashes four times	Source error. Refer to the Bose app for more information
	Amber	Solid	Setup mode / ready to connect to Wi-Fi
	Red	Flashes four times	Voice assistant and/or internet connection unavailable
	Green	Pulsing	System ready for setup or entering Recovery mode
	Red	Solid	System error. See Light bar is red for troubleshooting

The light on the lower rear of the bass module provides power and connection status information.

	LED State	Indicates
	Off	No power
	Amber - Blinking	Ready to connect
	Amber - Solid	Standby
	White - Solid	Connected to soundbar or control console
	White - Blinking	Downloading system update
	Red - Blinking	Firmware error

Status indicator light

	Status	Information
	Amber - Blinking	Ready to pair
	Amber - Solid, dim	Disconnected from the soundbar or control console
	White - Solid	Connected to soundbar or control console
	White - Blinking	Downloading system update
	Red - Blinking	Firmware error