L1 Model 1S

Sold from 2025 – present

NOT YOUR PRODUCT?

Help us provide the best support by confirming your product below

Select your product

SUPPORT OPTIONS FOR

Search all articles relating to your *

Sound is not heard from all speakers

If you're listening to audio on your product but cannot hear sound from all of the speakers, try the following:

Be sure the system is set up properly and all connections are secure.

A connection may have come loose or may be connected incorrectly. For more info, see Setting up your product.

Check the condition of the L1 connectors, and the L1 connection in the power stand.

If any of the connections are bent or damaged, your product may need service. Follow the link for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service

L1 Model 1S

Sound is not heard from all speakers

If you're listening to audio on your product but cannot hear sound from all of the speakers, try the following:

Be sure the system is set up properly and all connections are secure.

Check the condition of the L1 connectors, and the L1 connection in the power stand.

If you do not hear sound from a bass module connected to your system, here are some suggestions.

Try the following