By continuing to use this site, you accept our use of cookies and other online technology to send you targeted advertisements, for social media, for data analytics and to better understand your use of our website. Click here for more information on the types of cookies we use and how to change your cookie settings.

 
Boxing Day Deals: Enjoy the festive season with up to 30% off. SHOP.

QUICK LINKS

Bose QuietComfort Earbuds Bose Noise Cancelling Headphones 700 Bose QuietComfort® 45 headphones Bose Smart Soundbar 900 Bose Sport Earbuds

Suggestions

Top results

Related content

Cancel
Shop Bose icon Shop Bose
Login Create Account
Stores Cart
Shop Bose
Login Create Account
Stores

Bose Frames Tenor

Sold from 2020 – 2022

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

"Product Activation Failed" appears in Bose app during setup

This message appears if your product is unable to connect to the Internet or to your Bose account. Try these suggestions to resolve the issue.

Force close and restart the app to try activating again

In the Bose app icon settings, go to technical info. If you see this message, you should close the app and restart it to try activating again.

 

Image may differ in appearance from the actual product.

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
Was this article helpful?
Yes No
Submit
Thank you for your feedback!