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Short battery life
If the battery charge level drains at a faster rate than expected, try the following:
Verify that the battery LED status being indicated.
The battery status indicator can vary depending on whether the system is plugged in, operating on battery power, or checking battery status. For more information, see Understanding LED indicator status lights and information.
Determine if the battery has been fully charged.
For the maximum expected battery life, be sure the battery is fully charged. For more info see, Checking the remaining battery charge.
Your product may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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