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Clearing the product memory of paired Bluetooth devices
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
Clear the hearing aids memory of previously-connected Bluetooth® devices.
- Install the batteries in both hearing aids and close the battery doors.
- On one of the hearing aids, press and hold the Vol – button for 15 seconds until a voice prompt confirms the device list is cleared.
- Repeat step 2 for the other hearing aid.