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Bose QuietComfort Headphones

Sold from 2023 – present

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Muting a call using headphone controls

 You can mute the microphone using the headphones themselves instead of relying on your phone.

To mute or unmute a phone call:

While on a call, double-press the Action button on the back of the left earcup.
action button location on the left earcup

A voice prompt announces the current state of the microphone; Muted or unmuted. The voice prompt function must be turned on in the app to hear when the microphone is muted.
 

Turn on voice prompts to hear when the headphones are muted

While on a call, double-press the Action button to mute the microphone on the headset. This will work for any type of call, such as Zoom, Teams, etc.



Please note: You need to have voice prompts on to hear when the headset is muted. See Enabling or disabling voice prompts.
Also, this does not mute the microphone on the source device, only the headset. Therefore you will not see the microphone muted on the source device.
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